You cannot choose an IT support and services provider flippantly or without careful consideration. Going with the first managed services provider you find can be a costly, rash error. If you want to find a company that is the right fit for you, your staff, and your needs, you will absolutely need to put significant thought and time into the decision. Partnering with another company and giving them access to of your IT infrastructure is a major commitment. It is not a process to take lightly. Local companies searching for Dallas IT support should do appropriate research before making any final decisions. Here are some thoughts about how to best “shop around” before deciding for sure on a managed services provider.
Thorough Internet Research
You can’t just do one quick Google search and click the first result to find an IT support provider that’s best for you. Make sure to search through online reviews and testimonials from multiple candidates. See what each managed services provider offers as part of their services on their individual websites, ensuring that you don’t waste time speaking to a provider that is missing a key service your company needs. Give each company you’re considering a thorough look and search for anything regarding them online. Appropriately vet every potential business partner when looking for a local Dallas IT support company.
Managed service providers often don’t have specific pricing and packaging listed on their site due to the customized nature of their services. It’s important to talk to the IT support providers directly and learn as much as you can about the specific differences in how your company may be charged and how services are delivered. Calling also gives a small indicator of how responsive they are. If they don’t respond to your calls and inquiries at first, it’s likely there may response-time issues for their support as well. It’s good to call around and learn as much as you can from every IT services provider you’re considering.
Take Several Appointments
Make sure to speak in depth to multiple MSPs as well. When you find the few companies that are most likely to be a good fit for your business, make sure to ask questions about how they would institute your security plan, what their help desk support is like, and any other questions that would indicate how they might act as a managed service provider. A good local IT support and services company will be able to answer any questions you have about the services you need in sufficient detail.
The biggest thing to remember when you are shopping for an IT support provider is that it pays to learn as much as you can about your options. You can save yourself many future IT headaches by doing the work now when you’re looking for exactly the right partner for your organization. If you think TekConcierge is the right Dallas IT support company for you, schedule an appointment to speak to us today.