When you started your business, you had the basics of what you could afford and what you needed. As the business grows, the needs change. You can improve your business with technology that helps you more efficiently reach customers, track their information and payments, and protect your business. As an IT Services company, we provide support to businesses including help desk support or VoIP Services, so that you can focus on customers, and not on technology.
Improve Your Business with Technology
There are many options available when it comes to technology. Even selecting a cell phone can be overwhelming. Let’s talk about the basics of what a growing business needs.
- Business Website. When designed and managed, a website can drive leads to your business. Technical search engine optimization (SEO) on the backend of the website, and an attractive design and compelling content on the front end, including a clear call to action, can bring leads that you desire.
- Customer Relationship Manager (CRM). How you track these leads is a system you will put into place. A simple spreadsheet with contact information may work in the beginning, but it isn’t scalable. CRM software is offered by companies like Hubspot or Salesforce where information can be organized and delegated.
- Payment Processing System. Now that you’ve got customers, you need a way for them to pay for products and/or services. PayPal or Stripe can work as a starting point, but you may need a system that is more sophisticated. TekConcierge can help you decide on a system that’s appropriate and we can help you manage it.
- VoIP Services. To keep in touch with prospects and clients, we recommend you improve your business technology with VoIP Services. VoIP is an internet-based phone that doesn’t require hard wiring like traditional phones. It’s also a scalable, portable, and affordable system. If your employees are hybrid or remote, they can still use their work phone number and all the add-ons like faxing to/from email, voicemail, call attendant, and more.
- Ransomware Protection. It used to be thought that only large organizations were hacked but that’s not the case anymore. Businesses of all sizes are increasingly being breached. To protect your data, consider ransomware protection and IT Services. We offer 27/7/365 help desk support so we’re working even when you take a day off.
We understand you have a lot of options when it comes to technology for your business. At TekConcierge, we offer IT Services to meet your needs. We won’t ever try to sell you a service that wouldn’t benefit your business goals. We’re here to help! Contact us today to learn more!